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Udine and Michelle Falabella contacted Upscale Downstairs after a member of their family suggested the company.
Looking to complete a playroom for their children, they wanted a high quality job, but wanted a fair price for their smaller project.
Here’s what they had to say about Upscale Downstairs:
“We are very impressed with the work done by Upscale Downstairs. We hired them to partially finish our basement and it was a great success. We were excited to see different specialists coming in and working on different parts of our basement (plumbing, electricity, sheetrock, etc.). We had gone through some bad experiences in the past when the contractor was ONE person doing everything. Not only did Upscale Downstairs do a good job, but it was done quickly.
Another thing that impressed us was their honesty. If there was an issue not noticeable to our eyes, they would still let us know, even if it meant that they would receive less money. If something was not done the way we wanted it, they would come back and fix it. We always knew when they were going to show up because they would call the day before to schedule future work, or to let us know that no one would come that day. We will definitely call them when we are ready to finish the rest of our basement!”
-Udine and Michelle Falabella
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I have done a lot of work with contractors in the past, and I can honestly say that I’ve had no better ... More »
- Mark Davis